Improve customer experience by sending personalised messages at each stage of the order. Send different messages to your domestic and international customers. A simple blacklist feature allows you to easily add any username to whom you do not wish to send a message.
Leave Automatic Feedback
Save precious time by leaving automatic feedback for customers after different order events e.g "Order complete", "Order marked as dispatched" and "Positive feedback received". You can add the customer's first name or username to the feedback message to make your messages more personal.
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Interactive Charts & Reports
Graphs and reports for orders, customers, products and more. For any date range you choose. See your net sales figures (gross sales minus eBay and PayPal fees). See growth stats compared with previous periods e.g. average order net, average order items, daily orders, daily gross sales.
View profiles for all your customers, see individual customer metrics and compare them against your customer average. View all orders made by a particular customer, as well as customer contact details. You can also see all the items each customer owns. Add customers to your favourites so you can come back to them in the future.
Whenever you receive an order for your eBay account it will appear in real time in your dashboard, as well as events such as "Order marked as dispatched" or "Positive feedback received". This allows you to view metrics and growth stats live.
Quickly and easily set up daily, weekly or monthly email digests to keep you up to date with how your eBay account is performing. Digests contain a brief overview of sales performance over the day, week or month. They also compare this performance to the previous period so you can immediately identify upward or downward trends. Your best selling products and orders are also displayed along with some useful order stats.
You can easily invite your entire team to view data or help manage your account. Vendsta provides a number of different team member roles with different permissions. This means your team only sees what you want them to. For example, the "packer" role can only view orders and customers, they cannot export any of the available data.
Filter orders, customers and products to return only exactly what you are looking for. Search orders by name, username or order ID.
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