What we've learned from helping eBay sellers with their messages, feedback, fees and stock.
Copy and paste messages for after purchase, dispatch, feedback and the awkward moments in between.
When to send an eBay feedback reminder, what to say, what eBay won't let you say, and three reminder templates you can copy.
Which messages to send eBay buyers at each stage of an order, what each one is for, and templates you can copy.
Why eBay buyers leave negative feedback, how to spot the orders most likely to get one, and what to do before it happens.
All the costs that come out of an eBay sale, from final value fees and ad fees to postage and packaging, with a worked example.
How to work out when to reorder, why running out hurts more on eBay than you'd think, and a simple routine for keeping on top of stock.
Why it's worth leaving feedback for your buyers, the options for doing it automatically, when to leave it, and examples of what to write.